Class experience to help in the future
There are two main items that were invaluable this semester (among other things learned):
Remediation and how that plays a role in technical writing.
Importance of maintaining web design skills as a technical writer.
Remediation is very important to consider in terms of technical writing. The lesson that I learned from this concept was the media that is used in technical writing documentation. How can older media be transformed into newer media and what implications are made? I think of how hard-copy documentation can be transformed into on online format as a way of remediating the information. In this age of technology, it seems that online documentation is growing. It is easier to maintain for the technical writers – we can update a page and the user will see our results without reprinting a manual. It is also easier for the customer – information can be tied to an application like the help in Microsoft Word. These ways show the benefits of online documentation but obviously printed manuals are stilled needed. What about situations such as a disaster or when electronic forms are not available? Some people are also still more comfortable with the hard-copy of documentation. But as we transition documentation online and think of how to write differently for an online audience, this also makes me consider how we can remediate online documentation to improve hard-copy documentation. In online documentation we can hide information in a pop-up window until a user chooses to view it. Maybe in hard-copy documentation we can begin to do the same – such as hiding information in appendix that is not useful to all audiences of the documentation. I think this is a very important concept of remediating media and reviewing how each type of media is best used.
It is also very important to keep up-to-date on web design skills and other application skills in general. Once graduating and getting into the workplace it is very important for technical writers to continue learning tools. You cannot expect your employer to pay for an outline a training program for you. You need to take the initiative to learn and train yourself. Maybe your employer could purchase some books that you want and you can train yourself or you can use a help program to learn a new tool at work. However you choose to learn or whatever opportunities are available to you in a workplace or other work related opportunity; technical writers need to keep up on skills.
